Account Operations & Reports


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1. Do we have to use Schwab or is there a choice of custodians?
2. Is there an affiliation between MarketRiders and Charles Schwab Institutional?
3. Do I have to visit a Schwab office?
4. Is my account on the web?
5. When will I get statements and reports?
6. Do you send tax information at the end of the year?
7. Are there any termination fees?


Q1. Do we have to use Schwab or is there a choice of custodians?

Schwab Institutional acts as custodian for all of our Clients' accounts. MarketRiders has chosen to work solely with Schwab because of their proven commitment to customer service, their reduced trading fees, and their proven track record of operational efficiency. In addition, having only one custodian is more cost effective and keeps management fees lower.


Q2. Is there an affiliation between MarketRiders and Charles Schwab Institutional?

No. There is no partnership or affiliation between MarketRiders and Charles Schwab Institutional or their parent company. We do not receive any compensation from them for choosing to use their services.


Q3. Do I have to visit a Schwab office?

Not unless you want to. MarketRiders will provide you with all of the necessary Schwab Institutional paperwork and you can simply mail your checks, but if there is a local office nearby you can directly give them any deposits and paperwork to speed up the process.


Q4. Is my account on the web?

Absolutely! By using both the Schwab and the MarketRiders website you can find all sorts of information about your account activity, a variety of reports and tax information.


Q5. When will I get statements and reports?

Both Charles Schwab and MarketRiders will send you monthly reports with your account balances, trades, cash flows, and unrealized gains. You can receive these statements through traditional mail and/or email.


Q6. Do you send tax information at the end of the year?

Charles Schwab will send you a 1099 for your taxable accounts. There is also an online realized gain/loss statement that you can check any time you want.


Q7. Are there any termination fees?

No. You can end the agreement at any time and you'll only be responsible for fees you incurred during the current quarter.


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